When any one mentions Ladbrokes, the UK’s premium bookmaker, it conjures up pictures of big time punters placing special bets and winning high-stake games.
Ladbrokes is associated with the activities of betting and gambling. Over the last few years, it has emerged as a brand leader in the retail bookmaking domain in the UK, Ireland, Belgium and Spain.
In the aforesaid countries, the bookmaker is responsible for operating and managing over 2,800 betting shops.
It has more than 13,000 employees on its rolls in the UK and as many as 16,000 employees worldwide.
Betting operations are carried out by Ladbrokes at nine race courses and eight FA Premiership grounds.
The company not only boasts of a vast presence on the retail circuit, but also offers betting services through telephone, internet and mobile.
The company caters to approximately 85,000 customers on the telephone for betting services, attracting the patronage of 1,000,000 clients.
Betting services are provided through 15 customised sites in more than nine languages, with the interface compliant with 17 currencies.
The site has integrated a hacker-proof security system, which supports the underwriting of various sports betting and gambling services for 24×7 all through the year!
Efficient and Professional Customer Support
The betting service provider is known for an efficient customer service provided through phone call, live chat and direct email.
Customers in the UK can avail of various service options by dialling 0800 731 6191 and those outside the British mainland need to dial +44 208 515 2565.
Customer queries are normally resolved quickly and replies to emails are dispatched within one to two hours.
Ladbrokes has recently added the option of live chat,which caters to customers of different nationalities in several languages like English, Spanish, Italian, German, Norwegian, Swedish, Turkish, Finnish, Greek, Danish, Thai, Portuguese, Croatian, Bulgarian, Slovenian, Romanian, Czech, Russian and Slovak.
Various Modes of Payments
Customers wanting to place their bets through Ladbrokes can do so through all the leading debit and credit cards.
People can also pay through payment getaways like PayPal, Skrill (Moneybookers), Western Union, Neteller, bank wire, Ukash, money order, bankers draft, cheque, Paysafecard (with some countries restrictions) and CHAPS.
However, the site does not provide for payment through Nigerian currency Naira.
But a player who is living in Nigeria and wants to place his bets via Ladbrokes can open an account with a site-compliant currency like the US Dollars and pay through credit/debit card, Neteller, Entropay, instruments like cheque or draft or make direct deposits through wire transfers.
The customer can switch from one credit/debit card to another without contacting customer care as long as they comply with the criteria listed on the website.
However, if the customer wishes to avail of a different mode of payment, customer services needs to be informed accordingly, which will make the necessary changes.
All deposits operated within a multi wallet system are instant and attract no charges.
The customer can continue to make direct deposits or shift funds between wallets within their My Account tab on the site.
The customer can sign up for five trusted and easy methods of payment.
Bank transfers and deposits from Western Union are usually processed within one to five days.
Depending on the currency code, a minimum deposit of £10 or £5 can be made.
There are no charges levied on withdrawals. While eWallet payments are processed within six hours, the processing time for credit and debit card withdrawals is around three to five days.
All in all, Ladbrokes is one of those bookmakers that you cannot go wrong with!